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After three days at Benyada Lodge and after reading many reviews, I felt compelled to offer my own opinions since my experience here is substantially different and better than most reviewers. The differences might be due to recent service improvements and/or the fact I am staying on the 3rd floor (some reviewers complained about noise problems on certain floors, e.g.). Regardless, here's my take. First off, I have stayed at dozens of hotels in Thailand and this one deserves better ratings. At the time of this posting, average review on Google Maps was about 3.8 and I would say a 4.5 average review is more appropriate. I will explain in detail. Strong/fast Wi-Fi (a high priority for me). The hotel is very clean with excellent housekeeping and the room rates are very competitive. I'll extend my stay to 2 weeks and definitely return here next time I am at Surin Beach. There's a LARGE refrigerator in the room with beverages for purchase. You receive the normal 2 liter free allotment daily, and additional water is only 10 Baht ($0.27 USD) each. My room is very quiet with well-functioning A/C and a remote. Laundry service is available. The bed is very comfortable with a medium softness mattress and pillows. If you request no room cleaning, the staff leaves 2 bottles of water and a roll of toilet tissue outside your door (not usual in Thailand). There's well-functioning coffee maker. Check-in was a breeze after making my reservation via Booking.com. Hotel location is absolutely perfect IMO, with the beach a 2 minute walk and multiple services close by, e.g., laundry, mini-marts, restaurants, massage spas, taxi's, fresh fruit/produce stands, etc. The entire staff has been very friendly albeit most do not speak English fluently. There's plenty of space and shelves in all areas for storage. The shower-only bathroom has excellent water pressure and temperature control.

We are very pleased with our stay at the hotel, we lived here for a month, breakfast was not included, so I can’t say anything about it. But the room itself, the balcony, the location of the hotel are great. Friendly staff. We asked them for a desk and they provided it to us. We really like everything, thank you!

Rooftop pool and location

Food was good. View was nice. Room was comfortable. Laundry services quick but expensive.

I was checked in very late night and reception was very welcome with smiling face. Thank you Miew for warm welcome . Also we got an upgrade to suite room , the room was good for a couple . Highly recommended !!! Lastly thank you Mai and Fah who were farewell us upon check out, we’ll be back again for sure !!!

Beautiful location, straight to the beach . Friendly and helpful staff.

The greatest strength of this hotel is the genuine staff: Apple, Juice, and the team, the accommodating reception team, the skilled kitchen staff, and efficient maintenance team. We really appreciated the pools, especially the main one. There are lots of loungers, comfy chairs, and umbrellas. We ate often at the restaurant which is very high quality. There was a range of food from more value for bowls and soups to high end seafood and steak dishes. The breakfast buffet included whichever type of coffee or tea drink you want as well, many healthy choices, local food and made to order eggs.

gorgeous location amazing food very good service

All around excellent. Great access to different restaurants with hotel van. Wagyu Steakhouse at the hotel one of the best restaurants I have ever been, amazing. Service and politeness of all staff above average.